Once the service member initiates the move online, the shipment contract has been awarded, and the transportation service provider (TSP) assigned, the TSP will contact the service member to schedule and perform the pre-move survey. Be aware the TSP will conduct a pre-move survey no later than three business days prior to the first scheduled pack date. The pre-move survey allows the TSP to establish a more realistic weight estimate, determine how many crew to assign, determine what packing materials are needed and whether any special equipment is needed.
- Naval Supply Systems Command Global Logistics Support (NAVSUP GLS) Household Goods (HHG) offers information and tips for Sailors and their families who will be moving during peak times.
- Start the process early and be flexible. In addition, be ready to dedicate your undivided efforts and time to the moving process.
- Be sure to follow the process exactly, taking note of travel times and move in/move out procedures; this will ensure a smoother process.
“The high volume of moves during peak season drives a four-to-six week lead time for scheduling moves.”